Indonesia's private television has been loaded with product advertisement trough television known as infomercial direct response. There had been a few such operators in Indonesia since 1996. Due to the positive response from Indonesian society, New Zealand Quantum Far East limited wished to enter Indonesian market. Quantum looked for a reliable partner that can provide complete fulfillment and telemarketing services. Finding the right partner means finding a provider who is well established and is invested in technologies and infrastructures to be able to cover all areas in Indonesia.

lndoexpress was able to win the contract of distributorship for Quantum Far East Ltd. in Indonesia, By this contract, all operation of fulfillment center and telemarketing was handled by lndoexpress. lndoexpress handled the importation (handling, licensing and clearance) of Quantum's product in Indonesia. lndoekspres transported containers to warehouses and managed the inventory administration system. This inventory system was computerized and linked to the telemarketing center, where lndoexpress received and forwarded customers orders back to the warehouse, Then, lndoexpress would authorize the payment via either credit card or bank transfer or cash on delivery. After confirmation, lndoexpresss dispatched the product to the customer through lndoexpress the inventory report, the sales report, the collections report, the order acceptance, the number and type of customers who called,

This operation has been working well and has satisfied our customers. it proves our experience and'skills to design, implement and manage dedicated logistics facilities and solutions tailor-made to your company.