[Infowarrior] - Survey Shatters Technology Assumptions

[Richard Forno]

Survey Shatters Technology Assumptions
Sunday May 6, 7:44 pm ET
By Anick Jesdanun, AP Internet Writer
http://biz.yahoo.com/ap/070506/internet_study.html?.v=5

NEW YORK (AP) -- A broad survey about the technology people have, how they
use it, and what they think about it shatters assumptions and reveals where
companies might be able to expand their audiences.

The Pew Internet and American Life Project found that adult Americans are
broadly divided into three groups: 31 percent are elite technology users, 20
percent are moderate users and the remainder have little or no usage of the
Internet or cell phones.

But Americans are divided within each group, according to a Pew analysis of
2006 data released Sunday.

The high-tech elites, for instance, are almost evenly split into:

-- "Omnivores," who fully embrace technology and express themselves
creatively through blogs and personal Web pages.

-- "Connectors," who see the Internet and cell phones as communications
tools.

-- "Productivity enhancers," who consider technology as largely ways to
better keep up with their jobs and daily lives.

-- "Lackluster veterans," those who use technology frequently but aren't
thrilled by it.

John Horrigan, Pew's associate director, said he started the survey
believing that the more gadgets people have, the more they are likely to
embrace technology and use so-called Web 2.0 applications for generating and
sharing content with the world.

"Once we got done, we were surprised to find the tensions within groups of
users with information technology," Horrigan said.

Many longtime Internet users, the lackluster veterans, remain stuck in the
decade-old technologies they started with, Horrigan said. That a quarter of
high-tech elites fall into this category, he said, shows untapped potential
for companies that can design next-generation applications to pique this
group's interest.

The moderate users were also evenly divided into "mobile centrics," those
who primarily use the cell phone for voice, text messaging and even games,
and "connected but hassled," those who have used technology but find it
burdensome.

Mobile companies, he said, can target the mobile centrics with premium
services, especially once faster wireless networks become available.

The Pew study found 15 percent of all Americans have neither a cell phone
nor an Internet connection. Another 15 percent use some technology and are
satisfied with what it currently does for them, while 11 percent use it
intermittently and find connectivity annoying.

Eight percent -- mostly women in the early 50s -- occasionally use
technology and might use more given more experience. They tend to still be
on dial-up access and represent potential high-speed customers "with the
right constellation of services offered," Horrigan said.

The telephone study of 4,001 U.S. adults, including 2,822 Internet users,
was conducted Feb. 15 to April 6, 2006, and has a margin of sampling error
of plus or minus 2 percentage points.

Find out which category you fall under: http://www.pewinternet.org/quiz