[Dataloss] Nelnet -- registration-free info (also a bit on Northwestern)
Chris Walsh
cwalsh at cwalsh.org
Wed Jul 19 19:49:26 EDT 2006
http://www.consumeraffairs.com/news04/2006/07/northwestern_data.html
"On July 17th, student loan company Nelnet reported that a data tape
containing information on 188,000 borrowers had gone missing while in
the possession of United Parcel Service (UPS). The data involved
loans serviced by Nelnet that previously belonged to the College
Access Network, dating between November 1, 2002, and May 31st, 2006.
In a public statement notifying borrowers of the loss, Nelnet claimed
UPS had not "lost control of the package," but was nevertheless
unable to find it.
Nelnet's chief information officer, Ray Ciarvella, claimed the tapes
required "sophisticated data-mapping equipment" to utilize, and that
the process used to create them was "no longer employed."
Neither Nelnet or UPS explained how the data tapes could be missing
and in UPS' control simultaneously, or why such a sophisticated
system for storing data was being phased out".
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