| Technical Support is one of the most important aspects of a modern day PC industry company and Chaintech is determined to providing the best service possible to its customers and endusers. Service is based on a strong relationship between Chaintech and the people that use its products. These pages will help you find the latest information on the status of your Chaintech product and/or provide links to other resources on the web or to Chaintech's e-mail service. Before you decide to consult our service department through this e-mail service please make absolutely sure to browse through these pages thoroughly as in most cases the answer(s) to your question(s) can be found here. If you have any suggestions or remarks on how we may improve these pages or our service, please feel free to mention this in an e-mail as well. In the left upper corner of this page you can see the various categories of support that these pages offer. Please make your selection above to jump to a particular category or just scroll through this page to view all categories. Here you can select your product's model name and see in a glimpse which resources (BIOS/driver updates, manuals, compatibility information, etc.) of this model are available on our site. In general we advise you to update your system with the latest drivers and BIOS updates before sending us an e-mail with a problem description. New BIOS updates and drivers always contain all bug fixes and updated features of earlier versions, so if there have been several updates between your current version and the latest version you only have to install the latest version in order to make your system up-to-date. Where can I get support from Chaintech ? First of all, especially for problems that come up immediately after purchase of your Chaintech product and for information regarding pricing and availability of Chaintech products, please contact your dealer. If you cannot find a supplier in your neighborhood, then please refer to the supplier or Chaintech representative office nearest you. Feedback on: Problems with or Questions about your Chaintech product ? Please first check out this website`s Q&Asection for a possible solution to your problem. Information on CPU support can be found at our CPU compatibility table. BIOS update instructions and updates can be found through BIOS page. If above links do not answer your question, then please send an e-mail to ourtechnical supportdepartment , who will do their best to help you within 1 working day. Don`t forget to provide all the details about your hardware and software configuration that are related to your problem, such as Chaintech product name and PCB version number, BIOS date code, CPU brand/type/version (numbers on the back of the CPU), DRAM modules brand/type/size and other components that are necessary to emulate your problem. Thank you in advance for your cooperation !
Looking for a dealer of Chaintech Products ? If you are looking for a local dealer of Chaintech products, then first look in our website`s distributor information. If you cannot find the information you are looking for on these pages, then please send an e-mail with detailed contact information including your (company) name, telephone and fax number, address (city and state/country) to our branch office Thanks in advance for your feedback. |
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