Panel Components Corporation's North American
stock is centralized at our headquarters in Oskaloosa, Iowa. We also have an
inventory of our most popular products in Mississauga, Ontario, to better serve
our Canadian customers. We maintain a substantial inventory which enables us to
be responsive to our clients' needs. Orders for items in stock are normally
shipped within 24 hours. Special made-to-order items are normally shipped
within 2 weeks.
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All orders must be made out to Panel Components
Corporation. They may be placed by mail, FAX, telephone, or E-mail (sales@panelcomponents.com) with our
Oskaloosa office or with one of our sales representatives located in over 40
offices throughout the U.S. and Canada. Call our Oskaloosa office for the name
of your local sales representative. Confirming purchase orders should be sent
to support orders placed by telephone. |
Rush
orders When requested, Panel Components Corporation can ship orders
for items in stock on the same day if the order is placed by 6:00 p.m. Central
Time.
Scheduled orders Orders may be
placed with scheduled shipments out as far as 12 months.
Special orders Merchandise that
is special ordered or is not a standard item may not be returned and
cancellations for such items must be placed a minimum of two weeks before the
scheduled shipping date of the order.
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Open
accounts
U.S. & Canadian Customers: Panel
Components Corporation will immediately establish an open account with a
nominal credit limit for every new customer. Firms may increase their credit
limit by furnishing us with one bank and three trade references. Payment may be
made by VISA or MasterCard until sufficient credit is established. Orders can
also be shipped C.O.D. upon request. Canadian customers may make payments in
either U.S. or Canadian currency.
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Export Customers: Orders may be paid with
credit card(Mastercard or VISA) or they may be prepaid with a check or bank wire
transfer.
Export orders (other than Canadian orders which are
processed as domestic orders): Panel Components Corporation welcomes
export orders. Please note that payment must be made in U.S. dollars. We will
accept bank wire transfer as payment.
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| Terms of
payment Our terms of payment on open accounts are 1% 10 days, net 30
from the date of invoice. Shipments of future orders will be affected by the
past due condition of an account. |
Visa/MasterCard: Payments may be made by VISA or
MasterCard.
Minimum orders: We do not have a minimum
order (except for some fuses which are sold in packages of ten pieces).
Taxes: Sales tax will be added to all
orders shipped to a California or Iowa address unless a valid tax exemption
certificate has been filed with our office. Any applicable federal, state, or
local taxes will also be added.
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C.O.D. orders:
We reserve the right to require that payment be made in cash, by postal money
order, or with a certified check. C.O.D charges will be added to the
invoice.
Cash orders and advance payments: Please
include all shipping charges, insurance charges, and applicable sales taxes in
your payment. We reserve the right to delay shipment on orders accompanied by
personal checks until the checks have cleared. |
Special
packaging: When requested at the time of order entry, we can package
materials in non-standard configurations. An additional service charge may be
assessed for materials and labor in these cases.
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Prices: All
quoted prices are net and F.O.B. Oskaloosa, Iowa, or Mississauga, Ontario.
Prices are subject to change without notice.
Return Material Authorization: Our
receiving department has been instructed to accept packages from customers only
when our RMA number is clearly visible on the shipping label. Please contact
our Customer Service Department to request an RMA number.
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Catalog
specifications: All specifications listed in our catalog or on other
data sheets are based on our knowledge and understanding of the products as of
the time of printing of the literature. We reserve the right to make changes to
technical specifications without notice. All product recommendations are based
on our knowledge and experience with the products, but do not eliminate
customer responsibility to check the suitability of our products for each
particular application. We are happy to provide free samples for this
evaluation. |
Return Policy:
When authorized by the Panel Components Corporation's Customer Service Department,
goods may be returned, for the convenience of the customer, however, a restocking
charge may be assessed.
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For More
Information
Our Customer Service staff can assist you with price and delivery quotations,
stock checks, samples, technical assistance on agency approvals and
requirements, and order entry. Panel Components Corporation is open 7:00 a.m.
to 7:00 p.m. Central Time. Rush orders placed for stock items by 3:00 p.m.
Central Time can be shipped out the same day. Call or FAX toll free from the
U.S., Canada, P.R., and V.I.: |
Toll-free telephone: (800) 662-2290
Phone: (515) 673-5000
Toll-free FAX: (800) 645-5360
FAX: (515) 673-5100 |
Orders can be placed either with our Customer
Service Department (by telephone, FAX, E-mail, or mail), or with one of our
sales representatives located in over 40 offices throughout the United States
and Canada; call our Oskaloosa office for the name of your local sales
representative. |
In a hurry for your order?
We are prepared for same-day shipments if your order is placed by our cutoff
time. Ask about our special rates on UPS, FedEx, and RPS shipments. Common
Carriers include FedEx, UPS, RPS, Yellow Freight, Roadway Package Systems, ABF,
Burlington, Airborne, Emery, American Freightways, & Consolidated
Freightways. Other carriers upon pick-up availability.
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