From: security curmudgeon (jericho@attrition.org)
To: techsupport@nero.com
Date: Fri, 7 Jul 2006 23:55:49 -0400 (EDT)
Subject: Nero DVD Burning Software


For the love of whatever you deem holy, please, add some friendly error messages. "BURN FAILED AT 8X", 
wow thanks!@# That absolutely helped me determine that the problem was due to Nero choking on certain 
characters in file names that Windows seems to handle just fine. How hard is it to give an error
message:

        "Y0 dipshit, you're using wacky characters and we just don't know
         how to handle that pesky ' and ( and ) and who knows what else!"

Is it too much to ask for?

Sincerely,
Annoyed T. Customer