From: JOSEPH DECHERT (jsdreamhomes@alltel.net) To: jericho@attrition.org Date: Thu, 4 May 2006 05:45:57 -0400 Subject: Plz cancel AOL My service was cancelled over the phone 3 months ago. We no longer have american express and you are trying to bill them and in turn threatening interupt svc. we do not want your service and switched to alltel because aol is not user friendly with fmls a real estate program. Do not bill or send interuption notice. user name susanwwhitley
From: security curmudgeon (jericho@attrition.org) To: JOSEPH DECHERT (jsdreamhomes@alltel.net) Date: Thu, 4 May 2006 05:54:17 -0400 (EDT) Subject: Re: Plz cancel AOL On Thu, 4 May 2006, JOSEPH DECHERT wrote: : My service was cancelled over the phone 3 months ago. We no longer have : american express and you are trying to bill them and in turn threatening : interupt svc. we do not want your service and switched to alltel because : aol is not user friendly with fmls a real estate program. Do not bill : or send interuption notice. user name susanwwhitley Since you did not follow the proper procedure for cancellation, you need to re-active your American Express (account number starting with 34), request the same number that you previously had, and continue to enjoy our service. AOL is completely user friendly, winning numerous awards such as the NMRC Brown Star of Excellence, the UG Award of Simplicity, and the Presential Medal of Valor in Web Design. If you fail to provide a billing method, we will be forced to send you an Interruption Notice, and continue to send them every week until you rejoin our service. Jared E. Richo AOL (Attrition OnLine)
From: jsdreamhomes@alltel.net To: security curmudgeon (jericho@attrition.org) Date: Thu, 4 May 2006 6:08:13 -0400 Subject: Re: Re: Plz cancel AOL Disconnect svc like you were asked to do 3 months ago. Your methods of cancelling are ridiculous. we no longer have american express and do not plan to activate. Your service is not user friendly with fmls in real estate. Do you not understand. Look at the usage for this account none . Just cancel and I am very disappointed your email just do as I ask. : From: security curmudgeon (jericho@attrition.org) : Date: 2006/05/04 Thu AM 05:54:17 EDT : To: JOSEPH DECHERT (jsdreamhomes@alltel.net) : Subject: Re: Plz cancel AOL : : : On Thu, 4 May 2006, JOSEPH DECHERT wrote: : : : My service was cancelled over the phone 3 months ago. We no longer have : : american express and you are trying to bill them and in turn threatening : : interupt svc. we do not want your service and switched to alltel because : : aol is not user friendly with fmls a real estate program. Do not bill : : or send interuption notice. user name susanwwhitley : : Since you did not follow the proper procedure for cancellation, you need : to re-active your American Express (account number starting with 34), : request the same number that you previously had, and continue to enjoy our : service. AOL is completely user friendly, winning numerous awards such as : the NMRC Brown Star of Excellence, the UG Award of Simplicity, and the : Presential Medal of Valor in Web Design. : : If you fail to provide a billing method, we will be forced to send you an : Interruption Notice, and continue to send them every week until you rejoin : our service. : : : Jared E. Richo : AOL (Attrition OnLine)
From: security curmudgeon (jericho@attrition.org) To: jsdreamhomes@alltel.net Date: Thu, 4 May 2006 07:13:57 -0400 (EDT) Subject: Re: Re: Plz cancel AOL : Disconnect svc like you were asked to do 3 months ago. Your methods of : cancelling are ridiculous. we no longer have american express and do : not plan to activate. Your service is not user friendly with fmls in : real estate. Do you not understand. Look at the usage for this account : none . Just cancel and I am very disappointed your email just do as I : ask. Our methods of cancellation are well defined, written with full lawyer approval and designed to protect you. Your current usage of the account has no bearing on charges that are applied. Just because you do not drive your car for a month doesn't mean you can stop paying your car insurance, right? Jared E. Richo AOL (Attrition OnLine)
From: jsdreamhomes@alltel.net To: security curmudgeon (jericho@attrition.org) Date: Thu, 4 May 2006 6:12:36 -0400 Subject: Re: Re: Plz cancel AOL I did follow procedure and spk with a so called Michael black man and was assured my account was cancelled. I follow correct procedure and promise this is not the end and will call appropriate people to have this svc cancelled. Check my usage, none do not answer any emails in the way you just did. No wonder you are losing clients and having such negative publicity. > From: security curmudgeon (jericho@attrition.org) > Date: 2006/05/04 Thu AM 05:54:17 EDT > To: JOSEPH DECHERT (jsdreamhomes@alltel.net) > Subject: Re: Plz cancel AOL > > > On Thu, 4 May 2006, JOSEPH DECHERT wrote: > > : My service was cancelled over the phone 3 months ago. We no longer have > : american express and you are trying to bill them and in turn threatening > : interupt svc. we do not want your service and switched to alltel because > : aol is not user friendly with fmls a real estate program. Do not bill > : or send interuption notice. user name susanwwhitley > > Since you did not follow the proper procedure for cancellation, you need > to re-active your American Express (account number starting with 34), > request the same number that you previously had, and continue to enjoy our > service. AOL is completely user friendly, winning numerous awards such as > the NMRC Brown Star of Excellence, the UG Award of Simplicity, and the > Presential Medal of Valor in Web Design. > > If you fail to provide a billing method, we will be forced to send you an > Interruption Notice, and continue to send them every week until you rejoin > our service. > > > Jared E. Richo > AOL (Attrition OnLine)
From: security curmudgeon (jericho@attrition.org) To: jsdreamhomes@alltel.net Date: Thu, 4 May 2006 07:19:34 -0400 (EDT) Subject: Re: Re: Plz cancel AOL : I did follow procedure and spk with a so called Michael black man and : was assured my account was cancelled. I follow correct procedure and : promise this is not the end and will call appropriate people to have : this svc cancelled. Check my usage, none do not answer any emails in : the way you just did. No wonder you are losing clients and having such : negative publicity. A black man named Michael? Are you sure you are not remembering the last episode of Lost? Besides, if you had followed the correct procedure, your service would have been cancelled! Jared E. Richo AOL (Attrition OnLine)
