[Infowarrior] - PGP complaint

[Richard Forno]

Tonight I went online to order the latest version of PGP by upgrading my
current license.  Three hours after placing my order, I hadn't yet received
a download information. Going online, I discover this choice piece of their
FAQ:

http://www.pgp.com/support/faqs/storefaqs.html

> I placed my order online. How and when will I receive my product(s)?
>
> Upon completion of transaction and credit authorization, you will receive an
> email confirmation from PGP Corporation's e-commerce provider confirming your
> purchase. Within 48 hours, you will receive an email from PGP Corporation,
> which will include a link to download your purchased product(s). Please make
> sure the email address on your order form is valid.

FORTY-EIGHT hours to get a license key and download link emailed?  Is this a
technology company or 1980s-era mail-order catalog company here?  I get
faster order processing from Mac shareware authors!  These guys must take
lessons from the e-mail marketing firms who "need" 10-14 days to remove you
from their mailing lists.  Unbelievable.

I appreciate PGP, and have used it for nearly 15 years through its many
iterations.....but seriously: get with the times, PGP.

-rick