[Infowarrior] - One ISP says RIAA must pay for piracy protection

[Richard Forno]

One ISP says RIAA must pay for piracy protection
Posted by Greg Sandoval
http://news.cnet.com/8301-1023_3-10127841-93.html?part=rss&subj=news&tag=2547-1_3-0-20

Jerry Scroggin, owner-operator of Bayou Internet and Communications,  
wants the music and film industries to know that he's not a cop and he  
doesn't work for free.

Scroggin, who sells Internet access to between 10,000 and 12,000  
customers in Louisiana, heard the news on Friday that the Recording  
Industry Association of America (RIAA) has opted out of suing  
individuals for pirating music. Instead, the group representing the  
four largest music labels is forging partnerships with Internet  
service providers and asking them to crack down on suspected file  
sharers.

According to Scroggin, if RIAA representatives ask the help of his  
ISP, they had better bring their checkbook--and leave the legal  
threats at home. (CNET News obtained a copy of the RIAA's new notice  
to ISPs here). Scroggin said that he receives several notices each  
month with requests that he remove suspected file sharers from his  
network. Each time, he gets such a notice from an entertainment  
company, he sends the same reply.

"I ask for their billing address," Scroggin said. "Usually, I never  
hear back."

Scroggin's case underscores a potential obstacle for the RIAA's plan  
to enlist the help of ISPs. Small companies like his are innocent  
bystanders in the music industry's war on copyright infringement.  
Nonetheless, they are asked to help enforce copyright law free of  
charge. Many of them can't afford it, he said. Significant resources  
must be devoted to chasing down suspected file sharers and there's a  
real cost to that. After talking to Scroggin, it sounds as if the  
entertainment sector might also have taken a heavy-handed approach to  
dealing with ISPs in the past and there might be some bad blood built  
up.

"They have the right to protect their songs or music or pictures,"  
Scroggin said. "But they don't have the right to tell me I have to be  
the one protecting it. I don't want anyone doing anything illegal on  
my network, but we don't work for free."

Reached late Sunday night, an RIAA spokesman declined to comment.

Scroggin wants to be reasonable. He tells me he doesn't want to come  
across as a "hard ass." He just wants someone in big media to  
understand his position as the operator of a small business.

Incorporated in 1995, Bayou Internet and Communications, based in  
Monroe, La., typically sells Internet access to small businesses,  
residences, and municipal services. His customers include parish court  
houses, homeowners, district attorneys, and rural hospitals. The  
company is probably similar to lots of small ISPs around the country  
that operate on tight budgets and must compete against much larger  
players, such as Comcast or AT&T.

Scroggin is no radical. He respects the law and said he has a long  
history of cooperating with authorities to protect people from harm.

"If it was life threatening, I'm the first to jump," he said. "We've  
been contacted by police over Denial of Service and bot attacks. We'll  
have Secret Service and FBI conversations. We help if police are on  
perv watch."

But protecting against copyright violations just doesn't have the same  
urgency, not enough that that ISPs should be asked to work without  
compensation, Scroggin said. Here are the realities of being "HBO's  
free police," he said.

First, when a media company demands he kick a customer off the  
network, there is very little in the way of proof offered that the  
person in question has committed a crime, according to Scroggin. Yet,  
entertainment companies want Scroggin to simply wave goodbye to a  
customer who might have signed up for a three-year plan. At $40 per  
month, that customer is potentially worth $1,440 to Scroggin over the  
life of the plan. That, says the ISP owner, is unreasonable.

Next, it's expensive and time consuming to ask highly paid technicians  
to chase down IP logs and customer IDs, Scroggin said, noting that  
it's especially difficult nowadays because it's extremely easy to  
spoof IP addresses.

And then there are the letters Scroggin receives from Hollywood that  
demand he act or else.

"I'm not doing anything to damage their business," Scroggin said. "But  
somehow this 99-cent song is my fault."

Scroggin warns that the film and music industries must try a new tack  
if they want cooperation from ISPs. They can start by helping to cover  
some of the costs for helping to enforce copyright.

"There's got to be a better way than HBO sending me threatening e- 
mail," he said. "What I'm saying is, let's sit at the table and come  
up with a way that works for everyone, including the customers."

Greg Sandoval covers media and digital entertainment for CNET News. He  
is a former reporter for The Washington Post and the Los Angeles  
Times. E-mail Greg.