[Dataloss] article: Redbox Shows Businesses How To Properly Handle A Data Breach
lyger
lyger at attrition.org
Mon Apr 7 18:12:17 UTC 2008
http://consumerist.com/376695/redbox-shows-businesses-how-to-properly-handle-a-data-breach
Redbox rents DVD movies via vending machine in drugstores and supermarkets
throughout the country, and on Friday they announced that they'd found
credit card skimmers attached to three of their kiosks. What's surprising
is that they 'fessed up so quickly, and in a highly public manner they've
got the text "SECURITY ALERT" at the top and bottom of their website, and
the email they sent to their members is detailed, forthright, and helpful,
and reposted in its entirety - along with photos of sample card
skimmers - on their site. Attempts at identity theft no longer surprise
us, but a competent handling of the issue by a company is pretty amazing.
[...]
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