[Dataloss] (of interest) Important information about your TD AMERITRADE account

[lyger]

(anonymously forwarded to attrition.org for informational purposes)

> September 14, 2007

> You do not need to make any changes to your TD AMERITRADE accounts or to 
> change the way you do business with us.

> Dear <name redacted>,

> Let me tell you why I am sending you this email. While investigating client 
> reports about the industry-wide issue of investment-related SPAM, we recently 
> discovered and eliminated unauthorized code from our systems. This code 
> allowed certain client information stored in one of our databases, including 
> email addresses, to be retrieved by an external source.

> Please be assured that UserIDs and passwords are not included in this 
> database, and we can confirm that your assets remain secure at TD AMERITRADE.

> What we want you to know:
> Once we discovered the unauthorized code, we took immediate action to 
> eliminate it. We are confident that we have identified the means by which the 
> information was accessed and have taken appropriate steps to prevent this 
> from reoccurring.
> You continue to be covered by our Asset Protection Guarantee, which protects 
> you and your assets from any unauthorized activity that may occur in your 
> account through no fault of your own. If you lose cash or securities as a 
> result of such activity, we will reimburse you for the cash or shares of 
> securities you lost.
> While Social Security Numbers are stored in this particular database, we have 
> no evidence to establish that they were retrieved or used to commit identity 
> theft. To further protect you, we have hired ID Analytics, which specializes 
> in identity risk, to investigate and monitor potential identity theft. ID 
> Analytics provides identity risk services to many of the country's largest 
> banks and telecommunication companies, as well as government agencies. 
> Following its initial evaluation, ID Analytics found no evidence of identity 
> theft as a result of this data breach. We will retain its services on an 
> ongoing basis to support your TD AMERITRADE accounts and to monitor for 
> evidence of identity theft. We will alert and advise you if any is found. As 
> always, we encourage you to remain alert in guarding your personal 
> information, regularly review your account statements and monitor your credit 
> activity from the major reporting agencies.

> For more information on protecting yourself against the possibility of 
> security threats, please visit our online Security Center.

> We sincerely apologize to you for this situation and want to assure you that 
> protecting the security and privacy of your assets and information remains a 
> top priority. We have made and will continue to make significant investments 
> in security software, systems and procedures, and we will remain vigilant 
> about protecting you.

> We want to answer any questions and address any concerns that you may have 
> about this matter. For more information, including a list of Frequently Asked 
> Questions (FAQs) and an additional message from me, please go to www.amtd.com 
> or contact Client Services. Please note that we are anticipating increased 
> call volume during this period, which may lead to long wait times. We 
> encourage you to review the FAQs and, if you have a question, to log on to 
> your account and send us a secure email. Once again, please be assured that 
> your assets are secure at TD AMERITRADE.

> Sincerely,

> Joe Moglia
> CEO
> TD AMERITRADE

>  TD AMERITRADE understands the importance of protecting your privacy. We are 
> sending you this notification to inform you of important information 
> regarding your account. If you've elected to opt out of receiving marketing 
> communications from us, we will honor your request to unsubscribe from future 
> emails now.

> TD AMERITRADE, Inc., member FINRA/SIPC. TD AMERITRADE is a trademark jointly 
> owned by TD AMERITRADE IP Company, Inc. and The Toronto-Dominion Bank. © 2007 
> TD AMERITRADE IP Company, Inc. All rights reserved. Used with permission.

> Distributed by: TD AMERITRADE, Inc., 1005 North Ameritrade Place, Bellevue, 
> NE 68005

> TDA 9649 EM 09/07