[Dataloss] Nissan Investigation Concerning Customer Information

[Dissent]

http://www.autospectator.com/modules/news/article.php?storyid=7208

December 21, 2006 -- On October 30th 2006, the Japanese weekly
magazine “The Weekly Asahi” ran a story concerning the leak of a
database containing personal information on Nissan customers. Although
Nissan was unable to obtain a copy of the alleged database from the
magazine, the company has conducted a thorough investigation of this
matter.


The following is a summary of the key findings:

* Based on the limited information supplied by the magazine, Nissan
has been unable to match that database with one that exists inside the
company.
* Although the alleged outside database does not match with our own
internal database, our investigation has identified certain matching
items that could have only been sourced from inside the company.
* Based on our extensive research, Nissan has been able to identify
that certain internal data may have been sourced from an old customer
database. These findings are supported through vehicle model codes
(model type, base, class etc.) that are exclusively used inside the
company.
* From the data investigations, we have concluded that the most likely
timing for the leak to have occurred was between May 2003 and February
2004.

Nissan’s investigations have been conducted through the engagement of
a third-party research company. Based on our findings and available
information, we have taken the precautionary measure to notify all
potentially affected customers whose information could have been found
on this old database. Accordingly, Nissan has sent letters to
5,379,909 customers clarifying the situation and apologizing for any
inconvenience caused.

[...]


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