[Dataloss] Verizon gaffe lets customer details slip
lyger
lyger at attrition.org
Tue Aug 29 17:54:15 EDT 2006
Courtesy InfoSec News and WK:
http://news.com.com/Verizon+gaffe+lets+customer+details+slip/2100-1029_3-6109883.html
By Joris Evers
Staff Writer, CNET News.com
Published: August 25, 2006, 5:11 PM PDT
Verizon Wireless this week accidentally distributed a file with limited
details on more than 5,000 customers outside the company, potentially
giving identity thieves a toehold.
The Microsoft Excel spreadsheet file was e-mailed on Monday and includes
names, e-mail addresses, cell phone numbers and cell phone models of 5,210
Verizon Wireless customers, going by a copy of the file obtained by CNET
News.com. All of the customers have Motorola Razr phones, according to the
spreadsheet.
The spreadsheet was inadvertently sent to about 1,800 people, all Verizon
Wireless subscribers, according to a follow-up e-mail apologizing for the
gaffe that the mobile carrier sent on Thursday. The Excel file was
attached to an ad for a Bluetooth wireless headset, instead of the
electronic order form that was supposed to be sent.
"Verizon Wireless takes the security, confidentiality and integrity of
your personal information very seriously, and we deeply regret this
error," the company said in the Thursday e-mail. It said that it has
already implemented additional quality control procedures and process
improvements to prevent a re-occurrence.
[...]
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