Email cock-up blamed in Check Point domain expiry snafu

2012-04-3

John Leyden

http://www.theregister.co.uk/2012/04/03/check_point_domain_renewal_snafu/

Check Point has downplayed the significance of a domain renewal mix-up that resulted in its home page being replaced by a holding page for a brief period on Monday.

The problem arose because Network Solutions sent the security firm's domain renewal notice to the wrong email address, a statement by the firewall and VPN firm explained.

Earlier today there was an issue accessing www.checkpoint.com – the site was being re-directed to another page (a Network Solutions page). The problem was that the Checkpoint.com domain registration expired. This happened due to Network Solutions, our domain host, sending our renewal notification to an incorrect email address at Check Point.

There was no security issue whatsoever.

The domain record was wrong and redirected for approximately 23 minutes. During that time DNS servers around the world were updated with the wrong record. We corrected the issue at 15:30 IL time (13:30 UK) on Monday April 2nd.

The update is currently being propagated to all DNS servers in the world. This process takes time, depending on the setting of the DNS servers. Some servers are already updated, while others will be in their next refresh in the next few hours.

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