http://www.zdnet.com/zdnn/stories/news/0,4586,2568904,00.html Microsoft's Outlook: Cloudy security Business information technology managers are increasingly at odds with how Microsoft reacts to virus attacks. By Scott Berinato, Dennis Fisher and Roberta Holland, [50]eWEEK UPDATED May 15, 2000 8:54 AM PT [INLINE] IT managers and security experts, increasingly cynical and sharply critical over virus assaults through Microsoft Corp.'s Outlook e-mail client, are questioning not only Microsoft's technology but also its reaction to the latest attacks. [snip...] Microsoft: Customers want scripting Microsoft officials maintain that the scripting code is a feature users desire. "Customers have asked Microsoft to include this functionality in its products because of the increased flexibility, customizability and extensibility scripting can provide," said Microsoft Office Product Manager Lisa Gurry via e-mail. "Every operating system is capable of running scripts, and viruses can be written for any application or platform." [This is an odd claim. Consider the amount of viruses found on Unix platforms or mainframe OSs. Virtually none! Yes, every OS can run scripts, but Microsoft makes it exceptionally easy to run them (or runs them automatically in some cases), without consideration that they may be harmful.] Microsoft executives refused to acknowledge that Outlook was the specific target of both Melissa and ILOVEYOU. Chairman Bill Gates chose to make light of the situation in his N+I keynote. "Recently I've been getting a lot of mail that says 'I love you,'" Gates joked. But he made no further references to the virus while talking about the need for users to improve their security measures. Still, a massive overhaul of e-mail clients is unlikely in the face of the Love bug, for a variety of reasons, including a need to retrain users and the heavy financial investments in Microsoft products. "(Outlook) is definitely susceptible (to attacks), but I don't think this was a big-enough scare to have a company meeting and say we need a change," MyHelpdesk's Miller said. [If the 8 BILLION dollars in alleged damages isn't enough, what is?]