---------- Forwarded message ---------- From: PhilippaHeather@aol.com To: majordomo@attrition.org Date: Wed, 9 Feb 2005 03:04:30 EST Subject: RE: [ISN] McAfee Antivirus Tool Blocks Internet Access unsubscribe isn Please cancel my Mcafee antivirus subscription immediately. Pilippa
From: (PhilippaHeather@aol.com) Date: Wed, 9 Feb 2005 06:47:18 EST Subject: Mcafee antivirus unsubscribe To: majordomo@attrition.org Dear Sir /Madam When I agreed to try your free offer of virus protection 1st this month. it took only seconds to install. After a couple of days withnothing but problems on my PC. ie. sluggish performence, constantly losing my conection warnings I tried to cancel. I have been on to live help several times and although the advised me to unsubscribe the 'Unsubscribe' window displaying 'Pleasewait while we4 deal with you request' just hung. On one occasion I waited 90 mins! I hope that my earlier two e-mails to you, plus this one will convince you that I want your antivirus guard off my computer. Sorry if I sound very fed-up. but I am. Sincerely Philippa +
From: security curmudgeon (jericho@attrition.org) Date: Sat, 12 Feb 2005 17:22:26 -0500 (EST) To: PhilippaHeather@aol.com Subject: Re: Mcafee antivirus unsubscribe : Dear Sir /Madam : : When I agreed to try your free offer of virus protection 1st this month. : it took only seconds to install. After a couple of days withnothing but : problems on my PC. ie. sluggish performence, constantly losing my : conection warnings I tried to cancel. I have been on to live help : several times and although the advised me to unsubscribe the : 'Unsubscribe' window displaying 'Pleasewait while we4 deal with you : request' just hung. On one occasion I waited 90 mins! Dear McAfee Subscriber, Please connect to live help and wait while we deal with your request. : I hope that my earlier two e-mails to you, plus this one will convince : you that I want your antivirus guard off my computer. We are not convinced. : Sorry if I sound very fed-up. but I am. You seem very ungrateful for a free offer. Perhaps if you were more patient and less rude, you'd have better luck.
From: (PhilippaHeather@aol.com) Date: Mon, 14 Feb 2005 06:01:27 EST Subject: Re: Mcafee antivirus unsubscribe To: jericho@attrition.org Dear Jericho Thankyou for your e-mail If I appeared rude in any way I apologise. I was frustrated, yes. I had been trying for several days to get some sort of response regarding the Mcafee virus guard. Even the free helpline numbers were so busy they were unable to take any more calls and told me to try again later'. I did finaly get through, a few days later and they dealt with my request to unsubscribe Mcafee I appreciate you have a difficult job and I certainly don't want to make it any harder for you, and being 'rude' is something I would never want to be accused of. Thankyou for contacting me anyway. Youes sincerely Philippa Morgan
