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<font face="System">From the Fort Wayne IN Journal Gazette<br>
<a class="moz-txt-link-freetext" href="http://tinyurl.com/556u7v">http://tinyurl.com/556u7v</a><br>
June 5, 2007<br>
<br>
1st Source Bank is replacing ATM cards this month for all its account
holders after cyber-thieves accessed an unknown amount of debit-related
data, a bank official said Wednesday.<br>
<br>
The South Bend-based bank has not received any reports of suspicious
activity, however, said James Seitz, senior vice president of consumer
and electronic banking.<br>
<br>
“Out of an overabundance of care, we’re reissuing new debit cards to
all our customers,” he said.<br>
<br>
Outside security consultants discovered the breach May 12, the same day
it happened. The security firm alerted the bank, which immediately shut
down the system and contacted law enforcement officials. Seitz declined
to name the agency or agencies.<br>
<br>
1st Source also hired a Washington-based forensic computer group to
review the bank’s entire computer system, looking for weaknesses. As a
result, the bank has changed some of its internal systems to strengthen
security.<br>
<br>
The company mailed letters last week to account holders, asking them to
closely watch their accounts for unexpected activity. Seitz blamed the
“complex” nature of the investigation for the fact that letters weren’t
mailed until May 28 – more than two weeks after the breach.<br>
<br>
The bank also is monitoring automated teller machine transactions
“minute by minute” to stop unauthorized activity. But even if the
efforts fail, account holders won’t suffer, Seitz said.<br>
<br>
“We’re certainly not holding any of our customers financially
responsible for any transactions related to this breach,” he said.<br>
<br>
1st Source is offering to pay for Deluxe ID TheftBlock – at $4.95 a
month – for one year for any customer who requests the service. The
program monitors accounts and recovers stolen funds.<br>
<br>
Bank officials have yet to tally the cost of mailings to customers,
creating new debit cards, consultants’ fees, paying for identity theft
protection and employee overtime related to the security breach. Seitz
called it a “considerable cost.”<br>
<br>
1st Source staffed its call center last weekend and extended weekday
hours to alleviate customers’ concerns.<br>
<br>
“Actually, our customers have been very understanding,” he said.
“Obviously, this is something that puts a little stress on that
relationship.”</font><br>
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