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Equinox
Information Systems
to Provide Advanced Software
Solutions for Excel's Switch Network
Equinox software ensures central control
across Excel's entire switch network
NASHVILLE, TN (BUSINESS WIRE) April 4, 2000
Dallas-based Excel Communications, Inc. has chosen telecom software developer
Equinox Information Systems of Nashville, Tenn. to provide advanced software solutions to
streamline its switch information management. The software investment includes the latest
version of Equinoxs switch database update utility, Switch Interface 3.0, which was
deployed across Excels entire network of DEX 600 switches to unify switch database
additions, deletions, updates, and lookups. The system was deployed in less than 60 days.
"In critical switch-based operations, the amount and
type of information in need of updating has grown exponentially. Using remote switch
terminals to maintain databases on our scale of operation is no longer viable,"
explained Chester Kenney of Excel. "With Switch Interface, we can make switch changes
quickly and accurately, which means we have more central control over our networkno
matter how vast we grow. Another selling point was the logic built into the systemit
can determine which switch or switches are affected and limit the options available to
lower-level users."
With Switch Interface, Excel will virtually eliminate the
use of remote switch terminals for order entry purposes. The Equinox system provides an
unlimited number of users access to their entire network for ANI, authcode, toll-free,
calling card, and account code additions, deletions, updates, and lookups. Offering
advanced features including user-level security and an intuitive user interface, Switch
Interface will also help Excel expedite record updates, reduce time-consuming errors, and
create an audit trail of all activities.
"One of the primary advantages Switch Interface offers
Excel is the amount of time they will save maintaining switch databases," commented
David West, Executive Vice President of Equinox. "For a new ANI, Switch Interface can
reduce data entry time by over 70%." The system will also provide seamless
integration for every user to simplify switch information management and configuration
throughout the network.
Excel already relies on Equinox for its network management
offerings in traffic analysis and call record utilities. Manager, an advanced
traffic analysis system from Equinox, helps Excel provision and optimize their networks,
manage reseller accounts, and verify routing and billing. Equinox's ShowCDR allows
Excel to view, search, and report their detailed call record information.
About Excel Communications
Excel Communications, Inc. is a subsidiary of Teleglobe Inc. Utilizing direct selling as
its primary distribution channel, Dallas-based Excel offers subscribers telecommunications
and e-commerce services through a nationwide network of independent representatives. Excel
also owns and operates a nationwide, facilities-based telecommunications network. The
company recently initiated a successful international expansion in Canada, and expects to
offer its services in Europe in 2000. For more information visit: www.excel.com.
About Equinox
Equinox is one of the worlds leading developers of software solutions for the
telecommunications industry and widely recognized for its full range of telecom software
applications backed by exceptional customer support. In addition to custom development,
the company currently offers solutions in areas critical to profitability and network
efficiency, including mediation, fraud management, CDR and switch administration, and
network analysis. For more information, visit Equinox at www.equinoxis.com.
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