Logistics Customer Services Guide

Logistics Customer Services Guide

Introduction to the GUIDE	Logistics Points of Contact
Map of Logistics Services in Building 16W



Mail Services	Interior Design
Forms, Records, and Directives	Carpet Program
Goddard Directives Management System (GDMS)	Rehab/Refurbished Furniture
NASA Online Directives Information System (NODIS)	Furniture Repair/Assembly



Supply Customer Service Desk	Stores Stock Catalogs
Ordering Supplies From Stores Stock	Receiving Inquiries and Requests
New Stores Stock Items	Project Parts Support
Gas and Cylinder Requirements	Special Supply Requirements or Services
Advanced Materials Management System (AMMS)	Receiving Inspection and Test System (RITS)



Project Support for Flight Projects	Equipment Storage Program
Project Support for Ground Systems	Packing and Crating
Exporting and Importing of Hardware/Technical Data	Project Parts Support



Pickup and Delivery	Shipping and Rigging Services
Office/Lab/Furniture Moves	Household Goods Moves
Vehicle Maintenance and Repair	Vehicle Reservations
Travel Services and Reservations	Small Package Shipments
Mission Management Aircraft (NASA-8)	Passports and Visas
Transportation for Special Events	NASA HQ Shuttle Bus



Property Custodian Assistance	Equipment Inventories
Review of RFPs for Property Considerations	Shipping of Equipment
Loans, Leases, and Transfers of Equipment	Home Use of Equipment
Loss, Damaged, or Destroyed Equipment	Equipment Modifications/Cannibalizations
Computer Hardware and Inventory Repair Processing System (CHIRPS)	NASA Equipment Management System (NEMS)
Equipment Found Without Barcode Tags



Turn-in of Excess Property	Sales of Surplus Property
Reutilization of Equipment and Material	Disposal of Precious Metals
Donations of Property to Educational Activities	Disposal of NASA Artifacts
NASA Property Disposal Management System (NPDMS)	Disposal of Hazardous Material and Hazardous Waste
Disposal of Property in Foreign Countries

Management Operations Directorate, Code 200 Services

Logistics Management Division

Editor: Tom Weisz
Last Revised: October 15, 1999
NASA Official: Thomas M. White