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The Landscape Contractors Board
(LCB) is a State agency that protects consumers by regulating landscape contracting
businesses. Oregon law requires that all landscape businesses who work on residential and
nonresidential property in Oregon be licensed with the LCB. The LCB accepts workmanship
(and other) complaints against licensed contractors, usually responding to these
complaints (called "claims") with informal on-site investigations/mediation and,
when necessary, more formal adjudication very similar to a court. The LCB is established by statue (ORS 671). Policy authority is
vested in a seven-member board appointed by the governor. There are
five contractors and two public members on the Board. The Board meets quarterly in Salem.
The Board has appointed a full-time administrator, Ken Keudell, who is responsible for the
LCBs day-to-day operations. The functions of the LCB are performed by CCB staff in
accordance with an interagency agreement.
The activities of the LCB are funded from licensing fees
paid by the contractors. No general fund (tax) dollars are used.
The staff is divided into several sections. These include
Licensing, Claims, Enforcement, Administrative Services, Information Systems, Education,
and Hearings.
Our Mission
To assure consumer protection, contractor competency, and fair competition in Oregon's
landscaping contractor industry.
Contact Information:
Office hours
Monday-Friday, 8:00-5:00 |
24-Hour Contractor Inquiry Line
503-365-7484 or 888-366-5635 |
Telephone
503-378-4621 |
Street address
700 Summer Street NE, Suite 300, Salem, Oregon |
FAX
503-373-2007 |
Postal address
PO Box 14140, Salem, OR 97309-5052 |
E-MAIL (GENERAL INQUIRY)
lcbinfo@lcb.state.or.us |
MAP and directions to get to
LCB office |
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