McAfee AV ate my application

7th September 2004

John Leyden

An Australian software developer has been left fuming after the latest virus definition update from McAfee caused his package to be wrongly identified as a Trojan horse programme.

The false positive meant that ISPWizard, an internet setup program wizard, was labelled as the BackDoor-AKZ Trojan by users running the latest update of McAfee's AV software. As a result, ISPWizard is being unceremoniously ripped from users' systems. This means that many people are ( now 404) unable to connect to their ISPs because the software that they need has been automatically deleted by McAfee.

McAfee's cock-up dates from 1 September when it released an antivirus DAT (signature file) update. It has yet to rectify its mistake.

ISPWizard Developer Mark Griffiths slammed McAfee's tardy response: "This is causing major problems for my business, the businesses of my customers [ISPs] and also their customers as well. Despite this problem being quickly reported to McAfee and it being stressed to them that this is a major problem which is causing damage to many businesses, they have been very slow to react," he said.


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